Field Office Host / Receptionist at ProRail

Would you like to be the welcoming face of ProRail—not just at one location, but wherever you’re needed? As a mobile receptionist and office host, you’ll be the constant presence ensuring a professional welcome at every office. No two days are the same, and that’s exactly what appeals to you.

All about the function

As an outpatient receptionist and office host at ProRail, you’ll be assigned to multiple locations. You’ll welcome visitors, log their arrivals, and issue visitor passes. You’ll also ensure that reception areas and general workspaces look neat and are ready for use. You’ll process mail, manage facility services, and promptly report any malfunctions or unusual occurrences.

You’ll work closely with facility managers, security, and other facilities partners at the various locations. Because you’ll be working on the go, you’ll quickly switch between teams and environments. You’ll also play an active role in emergency response procedures and assist with opening and closing rounds as needed.

Your Day as a Receptionist at ProRail

Your day begins at one of the ProRail offices. The location varies, but the routine is familiar. You take a quick tour of the reception area, check the visitor schedule, and coordinate with your colleagues on site regarding any special circumstances. Then the day can begin.

Visitors check in with you, employees come to you with questions, and in between, you handle facility-related requests. You make the rounds of the building, check that everything is in order and clean, and identify any issues that need to be addressed. Every location has its own unique dynamics, which keeps you on your toes. At the end of your shift, you wrap up the paperwork and provide a thorough handover. 

Why work as a receptionist at ProRail?

ProRail manages the Dutch rail network and has offices throughout the country. Working at ProRail means working in a professional, safety-first environment where hospitality truly makes a difference. Visitors and employees count on you to give them a warm welcome. Every day, at every location.

Because you’ll be working in an outpatient setting, you’ll quickly gain a lot of experience. You’ll learn to work in different teams, with various systems, and in a variety of office environments. That will make you a versatile professional.

Is this position right up your alley?

Do you recognize yourself in the following?

• Service-oriented: Hospitality is second nature to you. Whether you’re working at a busy reception desk or managing a quieter office, you always ensure a professional welcome.
• Proactive: You don't just wait around. You identify what needs to be done and take care of it.
• Strong communication skills: You switch effortlessly between visitors, employees, and facility partners.
• Flexible: Changing locations gives you energy. No two days are the same, and that’s just fine with you.
• Professional Image: You understand that you are the face of ProRail wherever you are.

What this position offers you

At Spirit Hospitality Services, personal attention is paramount. We provide one-on-one support so you can start with confidence. In addition, we offer you:

• Personal training and guidance before and during your start;
• A dynamic and independent part-time position (3 to 4 days a week);
• A team of enthusiastic and driven colleagues;
• Attractive salary, pension plan and travel reimbursement;
• Variety: You’ll work at various ProRail locations throughout the Netherlands;
• Opportunities for personal responsibility and initiative.

Our ideal candidate

• You will be available starting in September for 3 to 4 days a week;
• You have experience in hospitality, reception work, facility services, or another customer-focused role;
• You have a presentable and professional appearance;
• You have excellent communication skills in Dutch;
• You are flexible enough to work at various locations and are willing to travel by public transportation;
• You work with precision, independently, and in an organized manner, and you prioritize safety.

Why do you want to work for Spirit Hospitality Services?

For almost 35 years we have been providing Hospitality at the highest level for our awesome clients at their locations. We provide customized services, which is why we look carefully during the application process to see which location, job duties, team and days are the best fit to make the right match with each other!

At Spirit, you work on secondment to our clients. We give you the highest level of personal attention. We offer a BHV and Hospitality training and guide you as carefully as possible during the induction process, so that you will be confident and enjoy your work!

This is what the application process looks like

Applying is easy and quick. In four steps, you'll know if this role suits you:

1. When we see a match, the first step will be a phone interview.
2. This is followed by an interview at our office.
3. The second interview will take place on-site at Pro Rail.
4. Is there a match? Then we would love to welcome you to our team!

Are you cut out for this position?

What are you waiting for? Apply! Click the button, leave your details and upload your resume. Or apply via WhatsApp. We look forward to receiving your response.