Privacy Policy

We are Spirit Hospitality Services. We respect and highly value your privacy and the protection of your personal data. In this statement, you can read about what data we use and how we store, process, and protect it. This privacy statement applies to our website www.spirithospitality.com (Website), AFAS Online/Pocketapp, KEEN Planning, and the services we offer (Services). We process your personal data in accordance with the General Data Protection Regulation (GDPR).

Technical information and cookies

Spirit uses technical, functional cookies and analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit the Website. The cookies we use are necessary for the technical operation of the Website and your ease of use. They ensure that the Website works properly and remember, for example, your preferences. They also allow us to optimize our Website. You can opt out of cookies by configuring your Internet browser to stop storing cookies. You can also remove all information previously stored via your browser settings. Read more about our cookie statement here.

Personal data

In order to provide our Website, AFAS Online/Pocketapp, KEEN Planning, and Services, we process personal data. Personal data refers to any information relating to an identified or identifiable natural person. This definition is in accordance with the General Data Protection Regulation.

We strive to ensure at all times that personal data:

• Processed in a lawful, fair, and transparent manner (“lawfulness,
  fairness, and transparency”);
• May be processed based on your consent. In that case, we will always ensure that we have your free, specific, informed, and unambiguous consent;
• May be processed because it is necessary to comply with a legal obligation
  to which we are subject;
• Data is collected for specific, explicitly defined, and legitimate purposes
  and—is not further processed in a manner incompatible with these purposes
  (“purpose limitation”);
• Adequate, relevant, and limited to what is necessary in light of the purposes
  for which they are processed (“minimal data processing”);
• Be accurate and, where necessary, be corrected or updated (“accuracy”);
• Are stored in a form that makes it impossible to identify you for any purpose other than those
  for which the processing of personal data is necessary (“storage limitation”);
• Processed in such a way as to ensure appropriate security,
  and to protect them, among other things, against unauthorized or unlawful processing and against
  accidental loss, destruction, or damage by taking appropriate technical or
  organizational measures (“integrity and confidentiality”).

When do we collect your personal data?

We collect your personal data from the moment you enter or provide your information on our Website or WhatsApp, apply for a job, register on our website, use AFAS Online/Pocketapp or KEEN Planning, sign up for a newsletter, or otherwise register or are registered to use our services. We may also collect your personal data if you have posted it on public platforms that indicate you might be interested in our services. In that case, we will contact you in accordance with our terms and conditions and in compliance with this privacy statement. If you are not interested, we will delete your personal data.

What personal data do we collect from you?

We process the personal data necessary for our services; some of this data is mandatory in order to use our services. Additional data may be desirable in order to better tailor our services to the wishes and qualities of our employees or to meet more specific requests or obligations from our clients.

Filling out the contact form on the website:

• Name;
• Contact Information.
• Applying via the website or other recruitment channels:
• Name;
• Contact Information;
• Resume;
• A statement of motivation, if you wish to share one (voluntary); a photo, if you wish to share one (voluntary).

We will store and process this information in order to handle your application efficiently and accurately. We use a CRM system called Recruit CRM to process applications.

Access to your personal data is limited to those persons authorized to do so. If and insofar as data is provided to third parties/processors, we have agreed with them that they, too, will provide optimal protection of personal data.

If you join Spirit or work for Spirit, we will collect additional information about:

• Bank account number;
• Information regarding the provision of travel expense reimbursement;
• Language proficiency;
• Photo, if you wish to share it, on a voluntary basis;
• Clothing sizes, if you'd like to share them—on a voluntary basis;
• Contact information for the people we should notify in case of an emergency;
• Recruitment channel;
• Physical characteristics, if applicable.

If you work at Spirit, we collect additional information about:

• availability and leave;
• Reimbursement Claims.

This information is available in AFAS Online/Pocketapp. Access to your personal data is limited to authorized individuals. If and to the extent that data is provided to third parties or data processors, we have agreed with them that they, too, will provide optimal protection for the personal data.

Why do we collect your personal data?

• We collect and process your data to conduct our business activities including entering into assignment agreements, recruitment & selection, personal development and employability, payroll and personnel management. More specifically, personal data is processed to:
• To be able to provide information about our Services;
• To send you commercial offers, newsletters, and promotional campaigns, but only if you have subscribed to them via the opt-in system. Every communication sent through this channel will include an option to unsubscribe;
• Manage and improve business relationships with clients;
• To assess an applicant's suitability and availability in connection with recruitment, selection, and hiring;
• Establishing and maintaining an employment relationship and handling the relevant personnel and payroll administration for this purpose;
• To fulfill our reintegration obligations;
• To conduct pre-employment screening on behalf of our clients and facilitate the deployment of personnel;
• To promote personal development and employability, including training, education, and testing;
• To achieve management objectives, including providing management information, ensuring internal controls and operational safety, and conducting audits and financial audits;
• To achieve quality objectives such as employee satisfaction and certification;
• Apply for subsidies, premium discounts, and the like;
• Comply with laws and regulations, including but not limited to identification requirements, labor laws,
  tax and social security laws, anti-fraud measures, and national and international
  sanctions laws.

With whom do we share your personal data?

Spirit Hospitality Services may share your personal data with other entities within the Sendersens Hospitality Group, its clients, suppliers, government agencies, and other business partners. We may also share your personal data in any other cases where we are required to do so, such as by court order or court judgment. We enter into a data processing agreement with these parties to ensure they handle your data with care, and they receive only the data necessary to provide their services. These parties use your data solely in accordance with our instructions and not for their own purposes. Examples include our website and app developer, our suppliers of various software systems, our occupational health and safety service, and our trainers. The disclosure of personal data is based on a legitimate interest, a legal obligation, and/or the performance of the agreement in accordance with the purposes listed under “Why do we collect your personal data?”

We will only process your data within the European Economic Area (EEA). Outside the EEA, we will only process your data if that country provides an adequate
level of protection for your data. We will never transfer your data to other countries or to parties other than those mentioned above without your consent. Spirit Hospitality Services has taken the necessary measures to ensure that the transferred personal data is adequately protected.

How long do you keep personal data?

Spirit Hospitality Services is committed to complying with the storage limitation principle. In this context, we will not store your personal data longer than necessary for the purposes we previously described. The retention periods we use depend on the applicable legal retention periods and/or guidelines.

Job Applications Data will be retained for up to 4 weeks after the completion of the application process and will then be automatically deleted. If Spirit Hospitality Services wishes to keep your data on file for up to 1 year for potential future job openings, we will ask for your explicit written consent.

Employees Your personal data will be retained for up to two years after the end of your employment. This data will then be automatically deleted. Certain types of personal data are subject to a tax retention requirement, which means they must be retained for 5 years after the end of your employment. Examples include a copy of your ID and your income tax statement.

What are your rights?

• The data we collect from you is personal. You therefore have the following rights:
• You may ask us to provide you with access to your data;
• You may ask us to correct, restrict, or delete your data;
• You may ask us for a copy of your information;
• You may object to the processing of your data;
• You may withdraw your consent to the processing of your data at any time. Once you withdraw your consent, we may no longer process any of your data;
• You can file a complaint with the Dutch Data Protection Authority if you believe we are processing your data unlawfully.

For other questions or comments about our privacy statement, please contact us using the information below:

Spirit Hospitality Services
Administration Department
Thermiekstraat 30
1117 BC Schiphol-East
020-6451145
info@spirithospitality.nl

How do we protect your data?

Spirit Hospitality Services is strongly committed to protecting your personal data. We make every effort to protect your personal data from loss, destruction, use, alteration or dissemination by unauthorized persons. We do this using physical, administrative, organizational and technical measures. Access to your personal data is restricted to persons authorized to do so. If and insofar as data is provided to third parties/processors, we have agreed with them that they also provide optimal protection of personal data.

Our website may contain links to other websites. We are not responsible for the content or privacy practices of these websites. We therefore recommend that you always read the privacy policy of the website in question.

Changes to the privacy statement

We may update this Privacy Statement. If we make significant changes to the Privacy Statement, we will post a notice on our Website, AFAS Online/Pocketapp, along with the new Privacy Statement. We recommend that you check the Website and this statement regularly. The most current Privacy Statement is available on the Website at all times. This version was last updated in June 2026.