Service Desk/Event Management at Shell Netherlands

Would you like to work on an innovative and international campus in Amsterdam and be the point of contact for facility services and events?
As a Service Desk / Event Management Employee, you will ensure that everything runs smoothly on the Energy Transition Campus Amsterdam campus. From facility questions to supporting meetings and events: you are the one who keeps track of everything and takes service to the next level.
Are you energetic, service-oriented, and do you enjoy a dynamic work environment where no two days are the same? Then this position is perfect for you! 

Your day as a Service Desk / Event Management Employee

As a Service Desk Agent, you’ll be a key point of contact for employees, visitors, and suppliers on campus. You’ll ensure that facility-related inquiries are handled quickly and professionally and that meetings and events run smoothly.
Providing excellent service is your top priority! You receive facility-related requests via phone, email, or in person and ensure they are handled correctly. This includes catering requests, room reservations, malfunctions, or other facility-related inquiries.
In addition, you keep the conference center presentable and ready for use. You ensure that rooms are neatly arranged, help adjust room layouts, and restock office supplies as needed. If you notice something amiss, you report it immediately and ensure it is resolved.
You’ll also provide support for events and gatherings on campus. From operational preparation to administrative support: you’ll help ensure events run smoothly.
You’ll work in a small, close-knit team where collaboration, flexibility, and fun are key. Together, you’ll ensure that facility services on campus run flawlessly.

Why work at the Energy Transition Campus?

Working at the Energy Transition Campus Amsterdam means working in an international, innovative, and inspiring work environment where companies collaborate on the energy transition.
What makes this position extra enjoyable:

• You are in daily contact with many different people and stakeholders.
• You will be working in an international and professional environment.
• Your role is varied, practical, and organizational.
• You will be working in a small team with short lines of communication.
• You contribute directly to a smoothly running campus

What we offer

• A varied and independent position at a unique campus location
• Working in a small and committed team
• An international and dynamic work environment
• Opportunity to gain experience with facility processes and events

What we ask of you

• You are available immediately on a temporary basis, Monday through Friday from 8:00 AM to 4:30 PM, or 4 days a week (to be arranged)
• You have a hands-on mentality and take a proactive approach to things.
• You are presentable, service-oriented, and have strong communication skills.
• You enjoy working in a small team
• You have a flexible work attitude
• You have an affinity with digital systems and administrative tasks.
• You speak and write Dutch and English well.
• Experience in hospitality, facility services, or events is an advantage.

Are you cut out for this position?

Do you get energy from providing service, organizing, and working in an international environment? Then we would love to hear from you! Apply now by sending your resume and cover letter. We will contact you shortly!