Receptionist at ProRail in Utrecht

Would you like to be the face of ProRail? We’re looking for a friendly and service-oriented Receptionist!

Are you a natural host or hostess with an eye for service, safety, and organization? Do you thrive on welcoming visitors, supporting staff, and ensuring that daily facility operations run smoothly? If so, we’re looking for you!

A Day as a Receptionist at ProRail

As a Receptionist, you are the first point of contact for visitors, employees, and suppliers. You ensure a warm, professional, and safe welcome and help create a positive first impression of the Dutch rail network operator.

You will greet and register visitors, issue visitor passes, and notify the appropriate staff member of their arrival. In addition, you will assist staff with access control and ensure that the reception area and visitor reception areas always look neat and presentable.

You will also be responsible for handling mail and packages, managing various facility services, and assisting with administrative tasks. In addition, you will play an important role in safety, including by supporting emergency response procedures and reporting irregularities.

You’ll work closely with colleagues, security staff, and facilities partners to ensure that visitors and employees can count on a warm welcome and excellent service every day.

With a mix of hospitality, administrative tasks, facilities support, and security duties, no two days are the same. You’ll work closely with the facilities manager, security, and other facilities partners on-site. Through your dedication, flexibility, and solution-oriented approach, you’ll help ensure an optimal experience for visitors and employees every day.

No two days are the same, and it’s precisely that variety that makes this role so challenging and interesting!

What we offer you

• An independent and varied position starting in mid-September/early October for 2 to 4 days a week
• A work environment where hospitality, safety, and service are central;
• An enthusiastic team of facilities professionals;
• Plenty of room for personal responsibility and initiative;
• A position that involves frequent interaction with visitors, employees, and suppliers;
• Competitive compensation package and travel allowance;
• The opportunity to actively contribute to a pleasant and safe work environment.

Our ideal candidate

• Has experience in a reception, hospitality, facilities, or customer-facing role;
• Has a presentable and professional appearance;
• Possesses excellent communication skills;
• Is hospitable, service-oriented, and solution-focused;
• Is able to switch easily between different tasks;
• Works accurately, independently, and in an organized manner;
• Has a keen eye for safety and remains calm in unexpected situations.

Furthermore, it is important that you

• You are willing to use public transportation; traveling to the location by car is not an option.
• Have a good command of the Dutch language, both spoken and written;
• You have strong communication skills and are able to connect with others easily;
• You are proficient with Microsoft Office and digital record-keeping systems;
• Has strong administrative skills;
• You are reliable, punctual, and responsible;
• Are willing to play an active role in emergency response procedures.

Are you the right fit for this position?

What are you waiting for? Apply now! Fill out the form and upload your resume. We look forward to meeting you and welcoming you as the face of ProRail.