Receptionist(e) at Achmea in Leiden

For Achmea in Leiden we are looking for an enthusiastic receptionist who will ensure a warm welcome for visitors and colleagues. In this role you are the first point of contact and therefore the business card of the organization. Are you looking for a great hostess/host position in which you will also take care of appropriate administrative tasks? Then read on!

All about the function

As a Receptionist(e) at Achmea in Leiden, you will be part of a professional and committed team that stands for a warm and welcoming reception. Achmea is a leading insurance company with a focus on reliability and customer orientation. You are the first point of contact for visitors and employees and make sure everyone feels welcome.

You take care of registrations, hand out access passes and ensure a smooth flow of incoming and outgoing visitors. In addition, you offer a cup of fresh coffee or tea, always with attention and hospitality.

In addition to reception, you will be the point of contact for practical questions from colleagues by phone or email. Think of questions like: Has my guest arrived yet? Can I reserve a meeting room? Are parking spaces available? You are service-oriented, think along with solutions and maintain calm and an overview, even when it is busy.

Your day as a receptionist at Achmea

You start your day by setting up the reception area: making sure everything is neat and presentable, checking incoming reservations and reading through emails so you are well prepared. You check if there are any particulars and make sure the coffee corner is ready for the first guests. Everything is aimed at giving visitors an immediate, warm and professional welcome.

During the day, you receive a varied stream of guests. You register visitors, hand out passes and offer them a cup of coffee or tea. At the same time you answer questions from colleagues, both at the reception desk and by phone or email. You keep an overview, respond to peak moments and make sure that the reception area is always clean and cared for.

At the end of the day, you handle open tasks, update records and leave the reception area neat and tidy. You hand over details to your colleague on the next shift, ensuring a smooth transition and continuous service.

Why work as a receptionist(e) at Achmea?

Achmea is a pleasant, professional working environment where customer focus and quality are central. You will work in a modern location with a spacious and well-groomed reception area, where everything is set up to provide hospitable support to visitors and employees alike.

Together with your front office team, you ensure a warm welcome and a smooth flow of the day. Colleagues are there for each other and there is room for your own initiative. You will receive a lot of trust and work independently, with attention to detail and an eye for improvement. In this way, every day you make a visible contribution to a professional and personal welcome.

Is this position right up your alley?

You have a natural sense of hospitality and love overview and contact. You recognize yourself in these characteristics:

• You are a true service professional with an eye for detail;
• You remain calm and friendly, even at busy times;
• You communicate clearly and interact easily with colleagues and visitors;
• You like to think ahead and solve (small) problems independently;
• You have a presentable and warm appearance.

What this position offers you

At Spirit Hospitality Services, personal attention is paramount. We provide one-on-one support so you can start with confidence. In addition, we offer you:

• Personal training and guidance before and during your start;
• A dynamic position in which independence is key;
• A team of enthusiastic and driven colleagues;
• Attractive salary, pension plan and travel reimbursement;
• A workplace where your efforts are truly appreciated.

Our ideal candidate

You are a hospitable professional with an eye for detail and a sense of service. You enjoy speaking to people, enjoy thinking with them, and remain calm and professional even at busy times. Additionally:

• Are you available immediately or at short notice (of course, we take into account a notice period);
• Do you live in (the vicinity of) Leiden and travel to work by public transport or car (on-site parking is available);
• Are you fluent in Dutch and proficient in English;
• Have experience in a hospitality or service position (experience in hospitality or hotel industry is a plus);
• Work independently, proactively and think in solutions;
• Do you have a presentable appearance and feel at home in a professional setting;
• Work accurately and respond to the needs of visitors and colleagues.

Why do you want to work for Spirit Hospitality Services?

For almost 35 years we have been providing Hospitality at the highest level for our awesome clients at their locations. We provide customized services, which is why we look carefully during the application process to see which location, job duties, team and days are the best fit to make the right match with each other!

At Spirit, you work on secondment to our clients. We give you the highest level of personal attention. We offer a BHV and Hospitality training and guide you as carefully as possible during the induction process, so that you will be confident and enjoy your work!

This is what the application process looks like

Applying is easy and quick. In four steps, you'll know if this role suits you:

1. When we see a match, the first step will be a phone interview.
2. This is followed by an interview at our office.
3. The second interview is on-site at Achmea.
4. Is there a match? Then we would love to welcome you to our team!

Are you cut out for this position?

What are you waiting for? Apply! Click the button, leave your details and upload your resume. Or apply via WhatsApp. We look forward to receiving your response.