Office Host at ProRail in Zwolle

All about the function

Would you like to be the welcoming face of ProRail in Zwolle? We’re looking for an enthusiastic and service-oriented Office Host who thrives on hospitality, facility services, and creating a pleasant work environment. Are you proactive, hospitable, and do you enjoy variety in your work? Then read on!

All about the function

As an Office Host, you play a key role in ProRail’s facility services. You ensure that employees, visitors, and suppliers feel welcome and help create a safe, professional, and well-organized work environment.

You will assist with reception duties, welcome visitors in a friendly manner, and maintain a visible presence in the building. During your rounds of the building, you will check the common areas for order, cleanliness, and safety, and report any malfunctions or unusual occurrences.

In addition, you will assist the facility manager with a variety of facility-related tasks, including emergency response duties, communicating with building occupants, and handling facility-related reports. You will also conduct opening and closing rounds and ensure that the building is safe and ready for use by employees and visitors.

With a mix of hospitality, facilities support, security, and administrative work, no two days are the same—and it’s that variety that keeps you energized!

Your Day as an Office Host at ProRail in Zwolle

You start your shift early: at 7:00 a.m., you’ll be ready to go at Lübeckplein. You’ll begin with a walkthrough of the building to check that everything is in order—rooms are tidy, lights are on, and there are no malfunctions. If you notice anything that needs attention, report it immediately and follow up on it.

The first visitors arrive in the morning. You greet them warmly, check them in, and make sure they’re directed to the right place. In between, you handle facility-related reports, answer questions from employees, and keep the reception area tidy. At a large organization like ProRail, no two mornings are the same.

At 12:30, you’ll hand over your duties smoothly so that service continues without a hitch. On Wednesdays, you’ll start your shift at 12:15 and carefully lock up the building at the end of the day. Thanks to your attention to detail and sense of hospitality, everything runs like clockwork.

Why work as an office host at ProRail?

ProRail manages the entire railway network in the Netherlands and plays a crucial role in the daily mobility of millions of passengers. Working at ProRail means working for an organization that makes a social impact, has a professional culture, and places a strong emphasis on quality and safety. 

The office in Zwolle is a modern, well-organized workplace where you, as a receptionist, will play a visible and valuable role.

Is this position right up your alley?

You are a hospitable professional who effortlessly switches between helping people and overseeing processes. For this role as a receptionist / Office Host at ProRail, the following qualities are essential:

• Service-Oriented: You always go the extra mile to give visitors and employees a warm and professional welcome.
• Proactivity: You identify areas for improvement, resolve problems on your own, and take action before anyone asks you to.
• Communication skills: You interact smoothly with colleagues, visitors, suppliers, and facility partners.
• Safety-conscious: You recognize irregularities, remain calm in unexpected situations, and actively contribute to a safe work environment.
• Representativeness: You are the face of ProRail and exude professionalism and hospitality.

What this position offers you

​​​​​​​At Spirit Hospitality Services, personal attention is our top priority. We provide one-on-one support so you can get started with confidence. In addition, we offer you:

• An independent and varied position for 2 days a week;
• A work environment where hospitality, safety, and service are central;
• An enthusiastic and dedicated facilities team;
• Plenty of room for personal responsibility and initiative;
• A role that combines hospitality and facility services;
• Competitive compensation package and travel allowance.

​​​​​​​Our Ideal Candidate

• ​​​​​​​You are available on Tuesdays from 7:00 a.m. to 12:30 p.m. and on Wednesdays from 12:15 p.m. to 6:00 p.m. (11.25 hours per week), starting in mid-August;
• You have experience in hospitality, facilities management, reception work, or another service-oriented role;
• You are willing to use public transportation; traveling to the location by car is not an option.
• You have a good command of the Dutch language, both spoken and written;
• You are proficient with Microsoft Office and digital systems;
• You have a professional and presentable appearance as a host or hostess.

​​​​​​​Why do you want to work for Spirit Hospitality Services?

​​​​​​​For nearly 35 years, we’ve been providing top-notch hospitality services for our amazing clients at their locations. We offer customized services, which is why we carefully assess during the application process which location, job responsibilities, team, and workdays are the best fit to ensure we make the right match!

At Spirit, you work on secondment to our clients. We give you the highest level of personal attention. We offer a BHV and Hospitality training and guide you as carefully as possible during the induction process, so that you will be confident and enjoy your work!

This is what the application process looks like

​​​​​​​Applying is quick and easy. In just four steps, you'll know if this role is a good fit for you:

1. When we see a match, the first step will be a phone interview.
2. This is followed by an interview at our office.
3. The second interview will take place on-site at Pro Rail.
4. Is there a match? Then we would love to welcome you to our team!

​​​​​​​Are you the right fit for this position?

​​​​​​​What are you waiting for? Apply now! Click the button, fill out the form, and upload your resume. Or apply via WhatsApp. We look forward to hearing from you.