Privacy Policy

We are Spirit Hospitality Services. We respect and value your privacy and the protection of your personal data. In this statement you can read what data we use and how we store, process and protect this data. This privacy statement applies to our website www.spirithospitality.com (Website), our web login (MySpirit), our online application (Spirit App) and the services we offer (Services). We treat your personal data in accordance with the General Data Protection Regulation (AVG).

Technical information and cookies

Spirit uses technical, functional cookies and analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit the Website. The cookies we use are necessary for the technical operation of the Website and your ease of use. They ensure that the Website works properly and remember, for example, your preferences. They also allow us to optimize our Website. You can opt out of cookies by configuring your Internet browser to stop storing cookies. You can also remove all information previously stored via your browser settings. Read more about our cookie statement here.

Personal data

In order to provide our Website, MySpirit, Spirit App and Services, we process personal data. Personal data means any information relating to an identified or identifiable natural person. This definition is in accordance with the General Data Protection Regulation.

We strive to ensure at all times that personal data:

are processed in a lawful, proper and transparent manner ("lawfulness, propriety and transparency");

may be processed on the basis of your consent. In this case, we will always ensure that we have your free, specific, informed and unambiguous consent;

may be processed because it is necessary to comply with a legal obligation under which we fall;

collected for specified, explicit and legitimate purposes and - not further processed in a way incompatible with those purposes ("purpose limitation");

adequate, relevant and limited to what is necessary in view of the purposes for which they are processed ("minimal data processing");

be correct and, where necessary, corrected or updated ("correctness");

are kept in a form that does not allow you to be identified for longer than is necessary for the purposes for which the personal data are processed ("storage limitation");

processed in such a way as to ensure their appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage by taking appropriate technical or organizational measures ("integrity and confidentiality").

When do we collect your personal data?

We collect your personal data from the moment you enter or leave your details on our Website or WhatsApp, apply for a job, register yourself on our website, use MySpirit and/or the Spirit App, sign up for a newsletter or otherwise sign up or are notified to use our services.

We may also collect personal data from you if you have posted it on public resources that might indicate an interest in our services. In that case, we will approach you in accordance with our terms and conditions and in compliance with this privacy statement. If you are not interested, we will delete your personal data.

What personal data do we collect from you?

We process the personal data necessary for our services; some of this data is mandatory in order to use our services. Additional data may be desirable in order to better tailor our services to the wishes and qualities of our employees or to meet more specific requests or obligations from our clients.

Completion of contact form on Website:
name;
contact information.

Apply to Website:
name;
contact information;
curriculum vitae;
motivation if you wish to share it, on a voluntary basis; photo if you wish to share it, on a voluntary basis.

We will store and process this data to process your application efficiently and correctly. no external processors are used to process applications.

MySpirit account creation via registration on Website: name and address information;
contact information;
date of birth and gender;

copy of ID and BSN;
bank account number;
data relating to the provision of travel expenses;
language skills;
photo if you wish to share it, on a voluntary basis;
clothing sizes if you wish to share them, on a voluntary basis; contact information whom we may notify in the event of an emergency; recruitment channel;
appearance characteristics, if applicable (for Faces by Spirit only).

Access to your personal data is limited to those persons authorized to do so. If and insofar as data is provided to third parties/processors, we have agreed with them that they, too, will provide optimal protection of personal data.

If you work at Spirit we additionally collect data on: availability and leave;
declarations.

This data is visible in MySpirit & the Spirit App. Access to your personal data is limited to those authorized to do so. If and insofar as data is provided to third parties/processors, we have agreed with them that they will also protect personal data in the best possible way.

Why do we collect your personal data?

We collect and process your data to conduct our business activities including entering into assignment agreements, recruitment & selection, personal development and employability, payroll and personnel management. More specifically, personal data is processed to:

provide information about our Services;

be able to offer commercial offers, newsletters and promotional campaigns, only if you have signed up for them via the opt-in system. An unsubscribe option is included with every communication along these lines;

Manage and enhance commercial relationships with clients;

assess an applicant's suitability and availability in connection with recruitment, selection and appointment;

Establish and maintain an employment relationship and carry out the relevant personnel and payroll administration for this purpose;

fulfill our reintegration obligations;

be able to conduct pre-employment screening for the benefit of our clients and secure the deployment of personnel;

promote personal development and employability, including training, education and testing;

achieve management purposes, including management information, providing internal controls and corporate security, and conducting audits and auditing;

achieve quality purposes such as employee satisfaction and certification; apply for subsidies, premium discounts, etc;

comply with laws and regulations, including but not limited to identification, labor, tax and social security laws, anti-fraud and national and international sanctions laws.

With whom do we share your personal data?

Spirit Hospitality Services may transfer your personal data to another entity within Sendersens Hospitality Group, its clients, suppliers, government agencies and other business relations. And in all other cases in which we may be obliged to do so, for example by a court order or a court judgment. We agree with these parties in a processing agreement that they will handle your data with care and they will only receive the data necessary to provide their service. These parties use your data only in accordance with the instructions we provide and not for their own purposes. These include our web and app builder, our suppliers of the various software systems, our occupational health and safety service and our trainers.

The provision of personal data is made on the basis of a legitimate interest, legal obligation and/or for the performance of the agreement in accordance with the purposes mentioned under "Why do we collect your personal data?".
We will only process your data within the European Economic Area (EEA). Outside the EEA we will only process your data if that country provides an adequate level of protection for your data. Without your consent, we will never transfer your data to other countries or parties other than those listed above. Spirit Hospitality Services has taken the necessary measures to ensure that personal data transferred is adequately protected.

How long do you keep personal data?

Spirit Hospitality Services is committed to complying with the storage limitation principle. In this context, we will not store your personal data longer than necessary for the purposes we previously described. The retention periods we use depend on the applicable legal retention periods and/or guidelines.

Applications
Data will be retained for up to 4 weeks after the application process is completed and then automatically deleted. If Spirit Hospitality Services wishes to keep your data on file for up to 1 year for the purpose of possible future job openings, we will seek explicit written permission to do so.

Employees
Your personal data will be kept for two years after the end of employment. These data are then automatically deleted. Certain personal data is subject to a tax retention obligation, which means that this data must be kept for five years after the end of employment. Examples include a copy of your proof of identity and the payroll tax statement.

What are your rights?

The data we collect from you is personal. You therefore have the following rights: You may ask to see your data;
You may ask us to correct, limit or delete your data;
you may ask us for a copy of your data;

you can object to the processing of your data;

You may withdraw your consent to process your data at any time. From the moment you withdraw your consent, we may no longer process any of your data;

you can file a complaint with the Personal Data Authority if you think we are processing your data unlawfully.

For other questions or comments about our privacy statement, please contact us using the information below:

Spirit Hospitality Services
Administration Department
Thermiekstraat 30
1117 BC Schiphol-East
020-6451145
info@spirithospitality.nl

How do we protect your data?

Spirit Hospitality Services is strongly committed to protecting your personal data. We make every effort to protect your personal data from loss, destruction, use, alteration or dissemination by unauthorized persons. We do this using physical, administrative, organizational and technical measures. Access to your personal data is restricted to persons authorized to do so. If and insofar as data is provided to third parties/processors, we have agreed with them that they also provide optimal protection of personal data.

Our Website and our Spirit App may contain links to other websites. We are not responsible for the content or privacy protection of these websites. We therefore advise you to always read the privacy statement of the website in question.

Changes to the privacy statement

We may modify this privacy statement. If we change the privacy statement significantly we will post a notification on our Website, MySpirit and in our Spirit App along with the new privacy statement. We encourage you to check the Website and this statement regularly. The most current privacy statement can be viewed on the Website at any time. This version was last updated on May 17, 2020.